Assistant Service Manager

Morgan Properties•Alexandria, VA
•$29 - $33•Onsite

About The Position

Morgan Properties is seeking a full-time Assistant Service Manager with a “Whatever It Takes” approach. The role is responsible for ensuring the community’s physical aspects meet company standards and applicable laws. The Assistant Service Manager manages and develops the maintenance team, provides technical troubleshooting expertise, organizes maintenance operations and inventory, inspects buildings and vacant units, and completes tasks assigned by the Service Manager. The position follows a Monday–Friday schedule with paid rotating on-call participation and requires availability for emergency events.

Requirements

  • Active and valid driver’s license and personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Must participate in paid rotating on-call coverage and be available and prepared for emergency events.

Nice To Haves

  • HVAC/EPA/CFC Certification preferred.

Responsibilities

  • Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
  • Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for the team and be personally available for snow, ice, or other on-site emergencies.
  • Manage and organize inventory of maintenance materials.
  • Establish on-call, preventive maintenance, make-ready, and general work order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Up to 50% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation: $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Paid time off, including 10 holidays per year and sick leave.
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