Assistant Service Manager
About The Position
The Assistant Service Manager helps manage, develop, and mentor the maintenance team and supports the Service Manager with community maintenance operations. The role provides troubleshooting expertise across HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair. Responsibilities include coordinating maintenance schedules, managing inventory, inspecting buildings and vacant units, and completing tasks assigned by the Service Manager. The position participates in a paid rotating on-call schedule and requires availability for snow, ice, and other on-site emergencies. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m., and may change based on business needs.
Requirements
- Active and valid driver’s license and personal vehicle.
- One-year certificate, 2–4 years of related experience, or equivalent education and experience.
- Availability for paid rotating on-call participation and emergency events.
Nice To Haves
- HVAC/EPA/CFC certification preferred.
Responsibilities
- Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
- Provide troubleshooting knowledge in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
- Establish and prepare a 24-hour on-call schedule for the team and remain available for snow, ice, and other on-site emergencies.
- Manage and organize inventory of maintenance materials.
- Establish on-call, preventive maintenance, make-ready, and general work order schedules for the team.
- Regularly inspect community buildings, including vacant units.
- Complete tasks assigned by the Service Manager.
Benefits
- Up to 50% rent discount.
- Property staff shared renewal commissions.
- Morgan Essentials: $300 quarterly.
- On-call appreciation: $15 per day for holding the on-call phone.
- Medical, dental, and vision benefits.
- 401(k) retirement plan with company match.
- Paid time off, including 10 holidays per year and sick leave.
- Career growth opportunities and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
