Assistant Service Manager

Morgan Properties•Laurel, MD
•$31 - $34•Onsite

About The Position

Morgan Properties is hiring a full-time Assistant Service Manager to help ensure the community's physical aspects meet company standards and applicable laws. The role includes developing and mentoring the maintenance team, providing technical troubleshooting expertise, coordinating maintenance schedules and inventory, and inspecting community buildings and vacant units. The position follows a Monday–Friday schedule and requires paid rotating on-call participation, including availability for snow, ice, and other on-site emergencies. The schedule may change based on business needs.

Requirements

  • Active and valid driver's license and personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Must participate in paid rotating on-call coverage and be available and prepared for emergency events.

Nice To Haves

  • HVAC/EPA/CFC certification preferred.

Responsibilities

  • Manage, develop, and mentor the team in diagnosing problems and making repairs.
  • Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for the team and remain personally available for snow, ice, and other on-site emergencies.
  • Manage and organize inventory of maintenance materials.
  • Establish on-call, preventive maintenance, make-ready, and general work-order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Up to 50% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation payment of $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Paid time off, including 10 holidays per year and sick leave.
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