Assistant Service Manager
About The Position
Complete Building Services (CBS) is a division of the Donohoe Companies, a well-established real estate company in Washington DC. CBS specializes in the operation and maintenance of buildings and facilities within the commercial and government sectors. The company has been recognized multiple times as a Best Place to Work by the Washington Business Journal. The Assistant Service Manager plays a crucial role in ensuring the quality and reliability of the HVAC Service Department's operations. This position involves overseeing service operations, preventative maintenance, and repair functions for mechanical systems in various facilities. The Assistant Service Manager will assist in directing labor, supervision, tools, supplies, materials, and equipment to meet contractual obligations. The role involves working with a wide range of residential and commercial HVAC equipment, including CRAC units, RTUs, FCUs, split systems, chillers, cooling towers, boilers, gas and oil-fired AHUs, VAV systems, chilled/hot water systems, condenser water systems, and hi/low pressure steam systems.
Requirements
- High School diploma or equivalent
- Minimum of ten (10) years of related experience with Commercial HVAC systems
- Ability to use initiative and judgment arranging job details to achieve objectives
- Computer literacy including strong proficiency in MS Word, Excel, Outlook, Internet research, and other software applications
- Heavy emphasis on organizational skills and written, verbal, and interpersonal communication skills
- Ability to work under pressure
- Willingness to take calls and address issues after hours and weekends (as needed)
- Strong initiative to solve problems and find solutions
- Demonstrated ability to multi-task and be detail-oriented
- Must be a team player and self-starter
- Ability to complete tasks in timely fashion
- Valid driver’s license
- Ability to lift to sixty (60) pounds
- Capable of climbing ladders up to a height of thirty (30) feet
- Typical office conditions
- High-level of professional conduct both internally and externally with co-workers, clients, vendors, and subcontractors
Nice To Haves
- Master or Journeyman license preferred
Responsibilities
- Assist in diagnosing HVAC equipment and system problems
- Estimate repairs and installations of HVAC equipment
- Draft and provide proposals to customers
- Order materials and equipment as required for completing repairs and installations of HVAC equipment
- Assist with scheduling of field technicians to complete installations and repairs
- Interface with building personnel and other customer representatives to ensure client satisfaction
- Maintain positive working relationships with vendors and subcontractors, providing direction and support when needed
- Review completed projects to identify opportunities for future improvement
- Review technician reports to ensure that preventative maintenance obligations are being fully performed
- Perform other related duties as assigned
Benefits
- competitive salaries
- medical
- dental
- vision
- life and disability coverages
- FSA
- flexible vacation
- commuter benefits
- 401k plan with a match
- tuition reimbursement for education/certifications
- employee discounts programs (including hotels and our vendor's products)
- Employee Assistance Program that offer free financial consultants, therapists, and lawyers
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
