Assistant Service Manager
About The Position
Bubba’s 33, part of the Texas Roadhouse brand family, is seeking an Assistant Service Manager to assist the Service Manager in managing daily Front of House operations. The role includes hands-on restaurant supervision, supporting service during peak business times, training and developing employees, and helping improve customer experience and sales. The position also supports scheduling, promotions, responsible alcohol service, food safety, cleanliness, guest flow, inventory, and local marketing. The company describes its culture as fun and offers flexible work schedules, restaurant discounts, recognition, formal training, and career growth opportunities.
Responsibilities
- Oversee service in the Front of House.
- Enforce compliance with employment policies in the area of responsibility, in conjunction with management.
- Oversee and approve all Front of House side work.
- Provide and oversee thorough training.
- Work during peak business times to set the pace in the Front of House.
- Manage through hands-on supervision of the restaurant, including providing unscheduled assistance with serving, hosting, cooking, and other tasks.
- Ensure 100% table visitation to gather customer insights and assist the Service Manager in developing a sales strategy to improve customer experience and drive sales.
- Lead by example to help develop employees and assistants.
- Help cross-train employees.
- Oversee scheduling of designated departments as directed by the Service Manager.
- Develop sales-driving promotions and conduct alley rallies as directed by the Service Manager.
- Manage compliance with Responsible Alcohol Service training requirements.
- Understand and practice safe food-handling procedures.
- Ensure restaurant cleanliness and guest safety are maintained at all times.
- Help control guest flow.
- Assist with liquor inventory and ordering.
- Assist the Local Store Marketer with building sales.
- Maintain the restaurant’s culture and demonstrate its core values: passion, integrity, partnership, and fun with purpose.
Benefits
- Flexible work schedules
- Restaurant discounts
- Friendly competitions
- Recognition
- Formal training
- Career growth opportunities
- A choice of medical plans
- Dental insurance
- Vision insurance
- Paid vacation
- Parental leave
- Donor leave
- Bereavement leave
- 100% paid maternity leave
- Adoption assistance
- Short-term and long-term disability insurance
- Life insurance
- Accident insurance
- Critical illness insurance
- Identity theft protection
- Employee assistance program
- Business travel insurance
- 401(k) retirement plan
- Flexible spending accounts
- Tuition reimbursements
- Monthly profit-sharing program
- Quarterly restricted stock units program
- Opportunities to support the community
- Annual holiday bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
