Assistant Service Manager

Hilltop Residential•Houston, TX

About The Position

The Assistant Service Manager at Ainsley Heights is responsible for maintaining and repairing the community, responding to resident service requests, preparing apartment units for turnover, conducting preventive maintenance, and inspecting the property for cleanliness, safety, and curb appeal. Work includes plumbing, electrical, appliance, carpentry, and painting needs. On-the-job training is provided as needed. The role includes a flexible schedule, weekend availability, and rotating on-call responsibility for after-hours emergencies. Hilltop Residential will cover the cost of obtaining the required EPA Universal or HVAC certification for candidates selected for the role who meet the other requirements.

Requirements

  • At least 1 year of hands-on general maintenance experience.
  • Availability to work a flexible schedule, including weekends.
  • Rotating on-call responsibility for after-hours emergencies.
  • Valid driver’s license and/or access to reliable transportation.
  • EPA Universal or HVAC certification is required; the company will cover the cost of obtaining the certification for selected candidates who meet the other requirements.

Nice To Haves

  • EPA license preferred.

Responsibilities

  • Repair and maintain the community’s plumbing, electrical, appliance, carpentry, and painting needs.
  • Respond to service requests, collaborate with teammates, and prioritize maintenance issues.
  • Monitor apartment vacancies and initiate the turnover process, including painting, cleaning, and repairs.
  • Perform regular preventive maintenance to protect equipment and minimize costly repairs.
  • Walk and inspect the property daily for cleanliness and safety and help maintain curb appeal.

Benefits

  • Competitive pay
  • 401(k) with company match
  • Medical, dental, and vision plans
  • Paid life insurance
  • Employee referral program
  • Short- and long-term disability
  • Paid time off
  • Employee rent discount program
  • Opportunities for growth
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