Assistant Service Manager

Hilltop Residential•Houston, TX

20d

About The Position

The Assistant Service Manager at Ainsley Heights is responsible for maintaining and enhancing the community. The role handles plumbing, electrical, appliance, carpentry, and painting needs, with on-the-job training provided as needed. The position responds to service requests, supports resident satisfaction, monitors apartment vacancies and turnovers, performs preventive maintenance, and inspects the property for cleanliness, safety, and curb appeal. The role includes rotating after-hours on-call responsibility and requires a flexible schedule, including weekends. Hilltop Residential will cover the cost of obtaining the required EPA Universal or HVAC certification for a selected candidate who meets the other requirements.

Requirements

At least 1 year of hands-on general maintenance experience.
Availability to work a flexible schedule, including weekends.
Valid driver's license and/or access to reliable transportation.
Must obtain an EPA Universal or HVAC certification; the company will cover the cost for a selected candidate who meets the other requirements.

Nice To Haves

EPA license preferred.

Responsibilities

Repair and maintain community plumbing, electrical, appliance, carpentry, and painting needs.
Respond to maintenance service requests, collaborate with teammates, and prioritize requests to build resident satisfaction.
Monitor apartment vacancies daily and initiate the turnover process, including painting, cleaning, and repairs.
Perform regular preventive maintenance and equipment tune-ups to extend equipment life and minimize repairs.
Walk the property daily to inspect cleanliness and safety and help maintain curb appeal.
Participate in rotating on-call coverage for after-hours emergencies.