Assistant Service Manager

Westminster Management • Hoover, AL

34d • Onsite

About The Position

Westminster Management is hiring an Assistant Property Maintenance Manager for Riverchase Landing in Hoover, Alabama. The role oversees daily community maintenance, building inspections, service requests, preventive maintenance, and emergency repairs. The Assistant Property Maintenance Manager helps maintain the property, resident relationships, and a safe, sanitary, and comfortable environment for residents and staff. The position also leads, trains, and mentors maintenance staff and communicates with residents, staff, and property management leadership.

Requirements

• At least 3 years of experience in multifamily property management or at least 5 years in property management.
• In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
• Leadership experience managing teams and fostering strong working relationships.
• Experience with property management software, purchase order systems, Microsoft Office, and collaboration tools such as Teams and Zoom.
• Ability to work on-call and extended hours, including weekends and holidays.
• Hands-on approach and commitment to high standards of work and safety.
• Ability to bend, kneel, work in confined spaces, climb ladders up to 30 feet, and walk multiple flights of stairs daily.
• Ability to work indoors and outdoors in all weather conditions.
• Valid driver's license.

Nice To Haves

• Experience with Yardi property management software.

Responsibilities

• Lead and supervise the maintenance team in delivering service.
• Oversee community maintenance work, including service requests, preventive maintenance, and emergency repairs.
• Maintain effective maintenance programs to protect and maintain the property.
• Maintain an inventory of equipment, tools, and supplies.
• Model professionalism and follow company policies and procedures.
• Maintain a safe, sanitary, and comfortable living environment for residents and staff.
• Communicate with staff, residents, and property management leadership about community maintenance.
• Prepare maintenance reports, inventory updates, and team evaluations.
• Train, mentor, and inspire maintenance staff.

Benefits

• Competitive wages
• Bonuses
• Paid time off (PTO)
• Employee housing discounts
• 401(k) match
• Health insurance with no waiting period
• Tuition reimbursement
• Relocation bonuses
• Training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed