ASSISTANT SERVICE MANAGER
Fremont Motor Lander Inc•Rawlins, WY
•Onsite
About The Position
Fremont Motors – Rawlins is looking for an energetic, customer-focused Automotive Assistant Service Manager to help lead their busy service department. This role involves solving problems, working with people, and ensuring the shop runs at its best.
Requirements
- Previous experience as a Service Advisor or Assistant Service Manager preferred.
- Strong customer service, communication, and relationship-building skills.
- Previous sales experience preferred.
- Ability to multitask and thrive in a fast-paced environment.
- Self-starter who takes initiative and follows projects through.
- Leadership experience is a plus.
- Ability to maintain confidentiality.
- Valid driver's license with a clean driving record.
Responsibilities
- Assist the Service Manager with daily service department operations.
- Deliver an outstanding customer experience from check-in to vehicle pickup.
- Schedule appointments and coordinate workflow with technicians.
- Prepare estimates, explain repair recommendations, and keep customers informed.
- Monitor repair progress and ensure timely communication.
- Resolve customer concerns with professionalism and care.
- Help drive productivity, quality, and customer satisfaction goals.
- Support employee training, coaching, and team development.
- Ensure compliance with dealership policies and safety standards.
Benefits
- Competitive pay
- Health Insurance
- 401(k) with company match
- Paid time off & holidays
- Paid training & manufacturer education
- Employee discounts on parts, service & vehicles
- Relocation assistance for qualified candidates
- Real career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
