Assistant Service Manager

Morgan Properties•Charlotte, NC

About The Position

Morgan Properties is hiring a full-time Assistant Service Manager to help ensure the community’s physical aspects meet company standards and applicable laws. The role includes supporting and developing the maintenance team, providing troubleshooting expertise across multiple building systems and repair areas, coordinating maintenance schedules and inventory, inspecting buildings and vacant units, and completing tasks assigned by the Service Manager. The position follows a Monday–Friday schedule and requires paid rotating on-call participation, including personal availability for snow, ice, and other on-site emergencies.

Requirements

  • Active and valid driver’s license and personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Availability for paid rotating on-call participation and emergency events.

Nice To Haves

  • HVAC/EPA/CFC Certification preferred.

Responsibilities

  • Manage, develop, and mentor the team in diagnosing problems and making repairs.
  • Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for the team, and remain personally available for snow, ice, and other on-site emergencies.
  • Manage and organize inventory of maintenance materials.
  • Establish on-call, preventive maintenance, make-ready, and general work-order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Base pay of $26.00–$28.00.
  • Up to 50% rent discount.
  • Property Staff Shared Renewal Commissions.
  • Morgan Essentials: $300 quarterly.
  • On-Call Appreciation: $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
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