Assistant Service Center Manager

Valvoline Instant Oil Change - Henley Enterprises • Naples, FL

12d

About The Position

The Assistant Service Center Manager helps lead a customer-focused service center team and develops the skills and experience needed to advance into management. The role involves providing customer service and performing automotive maintenance and inspection services, while helping maintain inventory, organization, and a safe work environment. The position includes paid on-the-job training and SuperPro certification.

Requirements

• One year of experience as a supervisor, third key, shift leader, or assistant manager and at least six months of automotive experience; alternatively, two years in one of those leadership roles in a customer-facing retail establishment.
• Positive attitude and willingness to learn and work as part of a customer-focused team.
• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer knowledge or aptitude.
• Reliable transportation.
• Ability to perform the physical functions described, including lifting or transporting items up to approximately 50 pounds.

Responsibilities

• Provide exceptional customer service and address customer concerns or questions.
• Perform oil changes, filter replacements, lubrication services, tire rotations, fluid checks, and other basic maintenance.
• Inspect vehicles for potential issues and perform additional services on cooling systems and transmissions.
• Perform second checks by visually verifying services and making proper callouts.
• Keep track of inventory and ensure supplies are available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines.
• Inspect and replace car lights, wipers, engine air filters, and cabin air filters.
• Add the specified amount of oil and other necessary fluids to vehicles.
• Lubricate necessary chassis and driveline components.
• Move between bays to service multiple vehicles.
• Follow the VIOC SuperPro process for services and achieve SuperPro certification.

Benefits

• Paid on-the-job training
• No late evenings; most locations close by 7 p.m.
• Competitive pay of $21.50 per hour
• Earned Wage Access through DailyPay
• Promotion from within
• Safety shoes, uniforms, and personal protective equipment
• Tuition reimbursement
• Employee discount of 50% off most services for up to two vehicles
• Medical, dental, and vision benefits
• 401(k) savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed