Assistant Service Advisor/Customer Service Coordinator

Ski Country Auto Repair & Towing • Frisco, CO

3d

About The Position

Ski Country Auto Repair & Towing is seeking an Assistant Service Advisor to support the lead Service Advisor and help keep its busy automotive repair department running smoothly. Automotive expertise is not required; the company emphasizes a positive attitude, strong communication, and willingness to learn. The role involves customer service, appointment scheduling, administrative support, and coordination with automotive technicians and parts activities.

Requirements

• Upbeat, friendly, approachable, and genuinely positive personality.
• Excellent phone etiquette and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Dependability, initiative, and willingness to help wherever needed.
• Comfort using computers and learning new software.
• Ability to work well with others as a team player.

Nice To Haves

• Previous customer service or office experience.
• Automotive knowledge.

Responsibilities

• Answer incoming phone calls enthusiastically, professionally, and helpfully.
• Schedule customer appointments and assist with daily workflow.
• Provide friendly, attentive customer service.
• Support the lead Service Advisor with daily administrative and operational tasks.
• Communicate with automotive technicians to help work flow efficiently.
• Coordinate parts returns and assist with parts-related tasks.
• Maintain accurate customer information and service records.
• Follow up with customers and assist with general office responsibilities.
• Contribute positively and dependably as part of the team.

Benefits

• Friendly, team-oriented work environment.
• Training and opportunity to learn the automotive industry.
• Opportunity to work with experienced automotive professionals.
• Employment with a well-established, respected local business.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed