Assistant Salon Manager
About The Position
The Lash Lounge Shiloh is seeking an Assistant Salon Manager to join their growing team. This is a high-profile leadership position responsible for the salon's overall coordination and operational success. The Assistant Manager supports the Manager in ensuring the salon meets or exceeds financial goals while providing remarkable leadership in customer service, team member relations, sales, and member retention. This role involves direct daily support to the team, offering ongoing leadership, motivation, and staff development. The Assistant Manager is responsible for coaching, communication, alignment, and holding the team to salon expectations. Additionally, the Assistant Manager will act as the salon ambassador, providing an unforgettable experience for each member and attending local events to improve brand awareness and recruit personnel.
Requirements
- Be self supervised
- Be phone and text responsible after hours if needed
- Front Desk experience preferred
- Sales experience preferred
- Weekly inventory report
- Exceptional customer service skills
- Exceptional telephone skills as well as dealing with guests in person
- Ability to call guests with professional phone etiquette
Nice To Haves
- Supervision and/or management experience a plus
- Appointment and point of sale software experience is a plus!
Responsibilities
- Encourage and support a "drama free" salon
- Hours include evenings and weekends
- Reports Directly to the Manager
- Assists with the daily operations of the salon
- Smoothly operate the salon in the Manager's absence
- Supports compliance with Salon protocols and best practices
- Maximize sales and membership participation
- Make sure both guests and team members are scheduled efficiently and effectively
- Provide daily support to team members
- Coach and develop team members
- Ensure each guest has an unforgettable and consistent luxury experience
- Be phone and text responsible after hours, if needed
- Support the Manager with the hiring and onboarding of new employees.
Benefits
- Free food & snacks
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Paid time off
- Free lash extensions and all other salon services
- Employee discounts on retail products
- Discounts for family or BFF
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
