Asst Sales Mgr- Outlet

KnitWell Group • Springfield, VA

2d • Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its Springfield Outlet store. The role supports sales growth and exceptional customer service while helping create a welcoming, productive store environment. The Assistant Sales Manager coaches and trains associates, supports store operations, and helps ensure the team meets sales, service, and financial goals. The position requires open availability for 40 hours per week, including flexible opening and closing shifts, weekends, and holidays. It is regular, full-time employment, with an hourly pay range of $16.77–$20.95.

Requirements

• Passion for selling and ability to generate thoughtful ways to drive new store traffic.
• Professionalism, strong work ethic, integrity, and respect for others.
• Customer-centric approach and understanding of how exceptional service contributes to store sales.
• Ability to educate, coach, and mentor associates based on their individual strengths.
• Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
• Clear communication of business-related information and brand initiatives.
• Ambitious, enthusiastic, and friendly demeanor, with ability to work cooperatively in a diverse environment.
• Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
• Open availability for 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring internal and external relationships.
• Help customers look and feel their best by providing style advice based on their specific needs.
• Provide meaningful customer service that promotes products and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Support operational excellence, including inventory management, floorsets, order fulfillment, recalls, recovery, replenishment, and reticketing.
• Prioritize daily tasks and responsibilities to meet the needs of customers, the team, and the business.
• Balance operational and selling priorities, planning and scheduling work to meet business needs.
• Maintain knowledge of the business and competitive landscape, fashion trends, and key business drivers to identify sales opportunities and achieve financial goals.
• Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

• Complete benefit package, with benefits beginning the first day of the month after the start date.
• Store Management Incentive Bonus Program (SMIP).
• Merchandise discounts of 50%, 60%, and 70% at Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to progress beyond the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed