Asst Sales Mgr- Outlet

Knitwell Group • Lee, MA

3d • $19 - $24 • Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its outlet store in Lee, Massachusetts. The role supports sales, customer service, team development, and store operations. The Assistant Sales Manager helps create a welcoming and hospitable shopping experience, builds customer relationships, offers styling advice, and promotes products and brand loyalty. The role also supports sales and service goals, coaches and trains associates, and contributes to operational excellence across inventory, orders, floor sets, recovery, and replenishment. The position is regular, full-time, with an hourly pay range of $19.00 to $23.75.

Requirements

• Passion for selling and the ability to develop thoughtful ways to drive store traffic.
• Professionalism, strong work ethic, integrity, and respect for others.
• Customer-centric approach and understanding of how exceptional service contributes to sales growth.
• Ability to educate, coach, and mentor associates according to their individual strengths.
• Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
• Clear communication of business-related information and brand initiatives.
• Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse environment.
• Technological aptitude to use and coach others on computer POS, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds.
• Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
• Open availability for 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
• Provide styling advice tailored to customers' needs.
• Deliver meaningful customer service that promotes products and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Reinforce selling and service standards through coaching, training, and accountability.
• Support operational excellence, including inventory management, floor set execution, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
• Prioritize daily tasks and responsibilities to meet customer, team, and business needs.
• Balance operational and selling activities through appropriate planning, scheduling, and task prioritization.
• Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and achieve financial goals.
• Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.

Benefits

• Complete benefit package beginning the first day of the month after the start date.
• Store Management Incentive Bonus Program (SMIP).
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Opportunities and tools for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed