Asst Sales Mgr- Outlet- Robinson Towne Centre

KnitWell Group•Pittsburgh, PA
•Onsite

About The Position

Talbots is seeking an Assistant Sales Manager for its outlet store at Robinson Town Centre in Pittsburgh, Pennsylvania. The role supports sales, customer service, team development, and store operations while helping deliver Talbots’ modern classic style and gracious service. The Assistant Sales Manager helps create a welcoming, inclusive culture and contributes to store performance and financial goals. The position requires open availability for 40 hours per week, with a flexible schedule that may include opening and closing shifts, weekends, and holidays. The work involves regularly moving around and standing for extended periods, climbing ladders, reaching for merchandise, and lifting, carrying, or moving at least 40 pounds.

Requirements

  • Passion for selling and ability to generate thoughtful ideas to drive store traffic.
  • Professionalism, strong work ethic, integrity, and respect for others.
  • Customer-focused approach and understanding of how exceptional service supports sales growth.
  • Ability to educate, coach, and mentor associates according to their individual strengths.
  • Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
  • Clear communication of business information and brand initiatives.
  • Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse environment.
  • Technological aptitude to use and coach others on computer POS, iPad, and handheld systems.
  • Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
  • Open availability for 40 hours per week.
  • Ability to climb ladders, move regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences that build lasting relationships with customers and associates.
  • Provide customers with style advice tailored to their needs and deliver service that promotes products and builds brand loyalty.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Reinforce selling and service standards through coaching, training, and accountability.
  • Support operational excellence, including inventory management, floorsets, order fulfillment, recalls, recovery, replenishment, and reticketing.
  • Prioritize daily work to meet the needs of customers, the team, and the business.
  • Balance operational and selling activities and support planning, scheduling, and task prioritization.
  • Stay informed about the business, competitors, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
  • Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • Complete benefit package, with benefits beginning the first day of the month after the start date.
  • Store Management Incentive Bonus Program (SMIP).
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to advance beyond the position.
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