Asst Sales Mgr- Outlet- Robinson Towne Centre

Knitwell Group • Pittsburgh, PA

2d • Onsite

About The Position

Talbots is seeking an Assistant Sales Manager for its Robinson Town Centre store. The role supports store sales, customer service, team development, and operational excellence. The Assistant Sales Manager helps create a welcoming and inclusive culture, build lasting customer relationships, provide personalized styling advice, and strengthen brand loyalty through meaningful service. They coach and train associates, support sales and service performance, and help manage inventory, floorsets, orders, recalls, recovery, replenishment, and re-ticketing. The role requires balancing selling and operational priorities, staying informed about business performance and fashion trends, and ensuring compliance with company policies and applicable employment laws. This is a regular, full-time position with open availability for 40 hours per week and a flexible schedule, including opening and closing shifts, weekends, and holidays.

Requirements

• Passion for selling and the ability to develop thoughtful ways to drive store traffic.
• Professionalism, a strong work ethic, integrity, and respect for others.
• Customer-focused approach and understanding of how exceptional service contributes to store sales.
• Ability to educate, coach, and mentor associates according to their individual strengths.
• Strong organizational and strategic skills, independent decision-making ability, and comfort working in a fast-paced, changing environment.
• Clear communication skills for business information and brand initiatives.
• Ambitious, enthusiastic, and friendly approach, with the ability to work cooperatively in a diverse environment.
• Technological aptitude to use and coach others on computer POS, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays.
• Open availability for 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and enduring internal and external relationships.
• Provide style advice based on customers’ specific needs.
• Deliver meaningful customer service that promotes products and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Reinforce selling and service standards through coaching, training, and accountability.
• Support operational excellence, including inventory management, floorsets, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
• Prioritize daily tasks to meet the needs of customers, the team, and the business.
• Balance operational and selling priorities through effective planning, scheduling, and task prioritization.
• Monitor business conditions, competitors, fashion trends, and key business drivers to identify sales opportunities and support financial goals.
• Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Complete benefit package, with benefits beginning the first day of the month after the start date.
• Store Management Incentive Bonus Program (SMIP).
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed