Asst Sales Mgr- Outlet

Knitwell Group•Springfield, VA
•$17 - $21•Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its Springfield Outlet store. The role supports store sales, customer service, team development, and operational excellence. The Assistant Sales Manager helps create a welcoming, customer-focused environment, builds lasting relationships, and contributes to achieving sales and service goals. The position also supports inventory and merchandising operations, communicates brand initiatives, and ensures company policies and applicable employment laws are followed. This is a regular, full-time position with an hourly pay range of $16.77–$20.95.

Requirements

  • Passion for selling and ability to generate ideas to drive new store traffic.
  • Professionalism, strong work ethic, integrity, and respect for others.
  • Customer-focused approach and understanding of how exceptional service contributes to store sales.
  • Ability to educate, coach, and mentor associates based on their individual strengths.
  • Organized and strategic, with the ability to make independent decisions in a fast-paced, changing environment.
  • Clear communication skills for business information and brand initiatives.
  • Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse work environment.
  • Technological aptitude to use and coach others on computer POS, iPad, and handheld systems.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch, and lift, carry, or move at least 40 pounds.
  • Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays.
  • Open availability for 40 hours per week.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences and enduring relationships with customers and associates.
  • Provide style advice tailored to customers’ needs and deliver meaningful service that promotes products and builds brand loyalty.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Reinforce selling and service standards through coaching, training, and accountability.
  • Support operational excellence, including inventory management, floorsets, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
  • Prioritize daily tasks to meet the needs of customers, the team, and the business.
  • Balance operational and selling activities through appropriate planning, scheduling, and prioritization.
  • Monitor business conditions, competitors, fashion trends, and key business drivers to identify sales opportunities and support financial goals.
  • Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

  • Complete benefit package, with benefits beginning the first day of the month after the start date.
  • Store Management Incentive Bonus Program (SMIP).
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth and development opportunities.
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