Assistant Sales Manager
About The Position
My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for career growth and advancement to managing a location. The Assistant Retail Store Manager helps maintain store operations, staffing, inventory, and appearance; develops team members; and contributes to personal and team sales and operational goals. The role also involves assisting customers with purchasing decisions, participating in marketing activities, and maintaining an engaging, clean workplace. My Wireless is an AT&T Authorized National Retailer with more than 180 locations in the United States and Puerto Rico. Its training program is intended to develop team members for advancement. This job description is not all-inclusive, and employees may perform other related duties as needed.
Requirements
- Management experience in a similar field; required, preferably in the wireless industry.
- Experience in retail or a customer-facing sales environment; required.
- Ability to work flexible hours, including evenings, weekends, and holidays; required.
- Demonstrated ability to meet performance and operational standards; required.
- Ability to motivate, lead, and coach team members to achieve results; required.
- Strong organizational skills and attention to detail; required.
- Effective communication and interpersonal skills; required.
- At least 18 years of age, legally eligible to work in the United States, and a high school diploma or equivalent; required.
Nice To Haves
- Bilingual; preferred, though this may depend on location.
- Bachelor’s degree; preferred.
- Retail or customer-facing sales experience in telecommunications; preferred.
- Experience prospecting through outbound calls; preferred.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
- Assist the Retail Store Manager with the development, training, and management of team members.
- Help customers make buying decisions by providing outstanding customer service.
- Develop skills for potential advancement to Retail Store Manager.
- Maintain a fun, clean, and engaging environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily sales opportunities.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee assistance program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
