Assistant Sales Manager

Top Rx LLC•Bartlett, TN

20d

About The Position

The Assistant Sales Manager directly supervises and coordinates the activities of the hourly sales team and provides administrative support and issue resolution to facilitate the team’s overall performance. The role supports TopRx Pharmaceutical’s sales organization and its growth by coaching and developing Account Managers, monitoring performance, and helping maintain a high-performing, engaged team. The position reports to the Senior Sales Manager and supervises Account Managers. The work schedule is 10:00 a.m. to 7:00 p.m., Monday through Friday, with one evening per week serving as Manager on Duty.

Requirements

Bachelor’s degree or work equivalent.
Two or more years of previous high coaching supervisory experience is strongly preferred.
Knowledge of Microsoft Suite products, including Excel, Word, and Outlook.
Strong interpersonal skills.
Exceptional written and verbal communication skills.
Familiarity with data analysis and reporting.
Positive and enthusiastic approach.
Ability to organize and direct oneself and effectively supervise others.
Ability to meet customer needs while following company procedures.
Ability to organize and complete work within deadlines.
Ability to communicate effectively using the spoken word.
Ability to act confidently to complete work assignments or defend a position or idea.
Ability to use interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Ability to provide guidance and feedback to strengthen others’ knowledge and skills.
Ability to actively attend to, convey, and understand others’ comments and questions.
Ability to accept responsibility and account for one’s actions.
Ability to handle antagonistic situations.
Ability to inspire oneself and others to reach goals and perform to the best of their ability.
Ability to focus on goals and obtain predetermined results.

Nice To Haves

Two or more years of previous high coaching supervisory experience is strongly preferred.

Responsibilities

Coach and develop direct reports, including conducting call observations and providing real-time coaching and training.
Conduct weekly one-on-one meetings with sales team members and document individual development plans.
Complete standard new-hire training alongside Account Managers, including hands-on experience with cold calling, opening new accounts, and day-to-day Account Manager functions.
Monitor sales team performance, daily focus, and goal attainment; listen to calls and provide ongoing coaching to improve sales methods and results.
Recruit, coach, and monitor the performance of sales team members.
Train new salespeople and ensure adherence to the sales process.
Manage the day-to-day performance of sales team members and assist the Senior Sales Manager with annual evaluations.
Serve as Manager on Duty one evening per week, providing approvals and cross-office manager support as needed.
Answer sales team members’ questions about pricing, quantity, policies, and related matters.
Monitor sales promotion effectiveness and suggest ideas, including pre-books and p.m.'s.
Ensure correct use of CRM and other sales applications.
Oversee Account Manager attendance, coordinate requested time off including PTO, EIB, and FMLA, and monitor overtime.
Embody company culture and maintain high sales associate engagement.
Act as a liaison between Account Managers and other departments, including procurement, compliance, and credit collections, so Account Managers can focus on selling.