Assistant Sales Manager

My Wireless • Las Vegas, NV

10d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for training, career growth, and financial rewards.

The assistant manager helps oversee store operations, staffing, inventory, and appearance; develops and trains team members; meets sales and operational standards; serves customers; and contributes to marketing and sales initiatives. The position requires flexible availability, including evenings, weekends, and holidays. The physical work involves prolonged standing and walking, occasional lifting and moving of items up to 10 pounds, reaching, and other movements such as climbing ladders, stooping, and handling merchandise and display materials. The employee must also be able to work with small mobile-phone parts and view a computer screen for prolonged periods.

My Wireless is a fast-growing retailer with more than 180 locations in the United States and Puerto Rico. It describes its mission as developing team members’ knowledge, habits, and skills so they can connect with customers and help them realize their goals. The company provides training intended to prepare employees for promotion. The job description notes that duties are not all-inclusive and that employees may perform other related duties as needed.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach team members toward results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills in preparation for potential advancement to Retail Store Manager.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively with the team to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus schedule.
• Ongoing paid training and a pathway to manage a My Wireless location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED