Assistant Sales Manager

MY WIRELESS • Firestone Park, CA

1d • $41,433 - $66,433 • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager and help lead and coach team members in delivering customer experiences and technology solutions across AT&T products and services. The role operates in a fast-paced retail environment focused on customer satisfaction and sales. It offers ongoing paid training, career growth opportunities, and a pathway to manage a My Wireless location. The position is full-time and based in Los Angeles, California.

Requirements

• Management experience in a similar field; required, with wireless-industry experience preferred.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach others to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age, legally able to work in the United States, and a high school diploma or equivalent; required.

Nice To Haves

• Bilingual ability, preferred, though it may not be required depending on location.
• Bachelor’s degree, preferred.
• Retail or customer-facing sales experience in the telecommunications industry, preferred.
• Experience prospecting through outbound calls, preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist with developing, training, and managing team members.
• Help customers make purchasing decisions by delivering outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity becomes available.
• Maintain a fun, clean, and engaging environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

• Base pay plus commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.
• Career paths and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED