Assistant Sales Manager

My Wireless • Kent, WA

18d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide customers with a strong experience and technology solutions using AT&T products and services. The role operates in a fast-paced retail environment focused on customer satisfaction and sales. The assistant manager helps with store operations and team development while working toward potential advancement to manage a My Wireless location.

The work involves spending most of the time standing and walking, moving around for prolonged periods, and occasionally lifting or moving objects weighing up to 10 pounds. Employees frequently reach with their hands and arms and may climb or balance on ladders, stoop, kneel, crouch, and handle display materials and merchandise. The job also requires dexterity, working with small mobile-phone parts, and looking at a computer screen for prolonged periods. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• Management experience in a similar field; required, preferably in the wireless industry.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach others to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age; required.
• Legally eligible to work in the United States; required.
• High school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager with developing, training, and managing team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills to become a top My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training and a pathway to manage a location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED