Assistant Sales Manager

California Closets•Inglewood, CA

6h•$80,000 - $90,000•Onsite

About The Position

The Assistant Sales Manager ensures company sales goals and key business metrics are met or exceeded while following California Closets policies and procedures. The role coaches and supports Design Consultants to deliver the company’s standards of excellence and an exceptional customer experience at every touchpoint. It also collaborates with Operations to ensure process flow and high-quality customer service. This position manages day-to-day sales team performance, develops sales strategies from data, supports training and development, and works with Sales Leadership, the General Manager, and Central Support to improve results. Responsibilities also include helping new designers get set up with required systems, equipment, materials, and samples. The position is based at 709 Hindry Ave, Inglewood, CA 90301. The stated schedule is Monday through Friday, 8:00 a.m. to 8:00 p.m., with flexibility needed for nights and weekends. Annual salary is $80,000–$90,000 plus bonus.

Requirements

High school diploma and/or GED.
Five or more years of direct consultative selling experience in a business-to-consumer environment.
Three or more years of management or leadership experience.
Proven track record of leading a team to exceed sales quotas and sales metrics.

Nice To Haves

Some college education.
Interior design education, direct industry experience, or a proven passion for home décor.
Consultative sales experience in high-end furniture, design showrooms, or luxury retail environments.

Responsibilities

Coach and mentor an assigned team of Design Consultants through monthly Goal Setting & Review Meetings, ensuring revenue goals and key performance indicators are met or exceeded.
Ensure direct reports deliver an exceptional customer experience at every touchpoint and follow completed procedures in accordance with company policy.
Manage underperformance in line with performance management guidelines, including detailed documentation and possible involvement of HR and the General Manager.
Collaborate with Sales Leadership to ensure mandatory new and ongoing training is completed, including classroom and CC 360 courses and other required sessions.
Work with the General Manager and Central Support team to ensure the assigned Design Team has an appropriate mix of company leads and self-generated leads.
Work with Design Consultants to create personal marketing plans and plans for generating leads.
Manage the day-to-day performance of sales team members.
Co-manage sales contests and incentive programs and collaborate with the General Manager on their creation and tracking.
Work with Sales Leadership to schedule and facilitate monthly sales meetings, including coordinating guest speakers and head office personnel.
Analyze sales data and develop strategies to address areas of opportunity.
Monitor and enforce sales team participation in local industry meetings and functions, such as BIA, Chamber of Commerce, and ASID.
Monitor and enforce sales team attendance at monthly sales meetings.
Ensure correct use of CRM systems, including dashboard and Salesforce, and maintain data-entry quality and status accuracy.
Potentially participate in initial and follow-up interviews for new designers.
Potentially coordinate new designers’ access to websites and systems, equipment, materials, branded supplies, and samples.
Ensure new designers complete mandatory training, including classroom and CC 360 courses.