Assistant Sales Manager

My Wireless • Fontana, CA

18d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The position works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for career growth and advancement to managing a location.

The Assistant Retail Store Manager helps meet sales and operational goals, supports store operations and team development, assists customers with purchasing decisions, and contributes to a clean, engaging store environment. The role requires flexible availability, including evenings, weekends, and holidays. The physical demands include prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, frequent reaching, and other movements such as climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The role also involves working with small mobile-phone components and viewing a computer screen for prolonged periods. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• Management experience in a similar field; required, preferably in the wireless industry.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach team members to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age and legally able to work in the United States; required.
• High school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make purchasing decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to achieve individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay and a commission and bonus schedule.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED