Assistant Sales Manager (Management Trainee)

Shane Co.•Tukwila, WA
•Onsite

About The Position

As an Assistant Sales Manager at Shane Co., you will foster customer relationships and maximize sales while developing management skills. The company provides training to build in-depth merchandise knowledge, represent the brand, and create an exceptional store experience. This leadership role contributes to sales, customer satisfaction, and team development by building comprehensive store knowledge and improving individual and team performance. The role is performed on-site in a Shane Co. store. Evening and weekend availability is required. Store customer hours are Monday–Wednesday, 10 a.m.–7 p.m.; Thursday–Friday, 10 a.m.–8 p.m.; Saturday, 10 a.m.–6 p.m.; and Sunday, noon–5 p.m. The base pay range for this role at the specified location is $32–$39 per hour. Additional compensation may include team, individual sales, and quarterly management bonuses.

Requirements

  • At least 2 years of sales or customer-facing experience.
  • Availability during evenings and weekends.
  • High level of visual acuity and manual dexterity.
  • Excellent written and spoken English and effective communication skills.
  • High school diploma or equivalent.

Nice To Haves

  • Supervisory experience is preferred.
  • Jewelry experience is not required; the company provides training.

Responsibilities

  • Support, coach, and mentor sales teams during customer interactions using Shane Co. sales philosophies.
  • Drive sales by understanding and meeting each customer's needs and sharing product stories that explain product features and benefits.
  • Attend scheduled store management and sales team meetings as requested.
  • Perform store opening and closing duties.
  • Collaborate with store management, emphasizing teamwork and communication.
  • Demonstrate and encourage peer coaching within the team.
  • Develop a basic understanding of the functions of shop and customer service departments.
  • Promote a positive and engaging workplace by embodying company values, including integrity, continuous improvement, and teamwork.

Benefits

  • Team bonus opportunity of $0–$150 per week for each store team member, including management.
  • Individual sales performance bonus opportunity.
  • Additional quarterly bonus opportunity for management team members based on year-over-year total store sales.
  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Paid vacation, sick time, holidays, volunteer time, and bereavement time, including for pets.
  • Company-paid extended illness bank.
  • Optional long-term disability coverage.
  • Company-paid life insurance.
  • Paid parental leave.
  • Fertility benefits.
  • Child and adult care Flexible Spending Accounts.
  • Employee Affinity Groups, including groups focused on parenting, LGBTQ+, and grief and loss.
  • Shift swaps when possible.
  • Self-paced internal learning for career and personal topics.
  • Role-specific training.
  • Management and leadership training for advancement.
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