Assistant Retail Store Manager - Pet Supplies (Belterra)

Tomlinson's Feed & Pets • Austin, TX

8d

About The Position

Tomlinson’s Feed is a locally owned pet store serving Central Texas. The Assistant Retail Store Manager supports the Store Manager with daily store operations and helps create a service-focused, positive, and supportive store environment aligned with the owners’ vision. The role includes assisting with customer service, staff training, inventory accuracy, communication with staff and the home office, store appearance, and product merchandising. Team members also help customers find suitable pet products, receive and stock merchandise, and work together toward sales goals. The position requires flexibility to work nights, weekends, and some holidays. It involves being on your feet for most of a shift and regularly lifting and carrying up to 50 pounds.

Requirements

• At least 6 months to 1 year in a supervisory role.
• Flexibility to work nights, weekends, and some holidays.
• Ability to be on your feet for the majority of a shift.
• Ability to regularly lift and carry up to 50 pounds.

Responsibilities

• Create an atmosphere of service and trust that supports the owners and their vision for the company.
• Cultivate a positive and supportive store environment where employees are excited to come to work.
• Ensure customer service and satisfaction exceed customer expectations.
• Assist the Store Manager with daily store operations in accordance with company standards.
• Communicate with staff and the home office.
• Assist the Store Manager in maintaining accurate inventory.
• Assist the Store Manager with on-the-job training of staff in customer delight, product knowledge, and operations.
• Maintain store appearance and a professional personal appearance.
• Perform product merchandising as directed by the Merchandising Manager.
• Get to know the local community and its needs.
• Train on new products and pet nutrition information.
• Receive, stock, and rotate healthy pet products.
• Help train and teach new staff.
• Work with coworkers to achieve sales goals and milestones.
• Help customers and their pets find suitable products and services.

Benefits

• Competitive starting pay
• Weekly pay periods
• Flexible scheduling
• Employee discount
• Emphasis on internal promotion
• Community non-profit volunteer opportunities
• Paid product and retail sales training
• Discounted gym membership
• Employer-matched 401(k)
• Open-door office policy
• For full-time team members: paid time off, up to 20 paid volunteer hours per year, medical, dental, and vision benefits, and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed