Assistant Retail Store Manager - Pet Supplies (Belterra)

Tomlinson’s Feed•Austin, TX

About The Position

Tomlinson’s Feed is seeking an Assistant Retail Store Manager to help support the store and its team while providing excellent service to customers and their pets. The role focuses on creating a welcoming, supportive store environment and helping the Store Manager oversee daily operations in accordance with company standards. The assistant manager helps maintain inventory and store appearance, supports staff training, communicates with staff and the home office, and carries out merchandising as directed by the Merchandising Manager. The position also includes customer service, product knowledge, stocking and rotating products, and working with coworkers to achieve sales goals.

Requirements

At least 6 months to 1 year of experience in a supervisory role.
Flexibility to work nights, weekends, and some holidays.
Ability to be on your feet for the majority of the shift.
Ability to lift and carry up to 50 pounds regularly to stock the store and carry out purchases for customers.

Responsibilities

Create an atmosphere of service and trust that supports the owners and their vision for the company.
Cultivate a positive and supportive store environment where employees are excited to come to work.
Ensure customer service and satisfaction exceed customers’ expectations.
Assist the Store Manager with daily store operations in accordance with company standards.
Communicate with staff and the home office.
Assist the Store Manager in maintaining accurate inventory.
Assist the Store Manager with on-the-job training of staff in customer service, product knowledge, and operations.
Maintain store appearance and a professional personal appearance.
Merchandise products as directed by the Merchandising Manager.
Welcome and engage customers and their pets, including offering pets belly rubs and treats.
Get to know the local community and its needs.
Learn about new products and pet nutrition information.
Receive, stock, and rotate products.
Help train and teach new staff.
Work with coworkers to achieve sales goals and milestones.
Do what is best for customers and their pets.

Benefits

Competitive starting pay
Weekly pay periods
Flexible scheduling
Employee discount
Emphasis on internal promotion
Community non-profit volunteer opportunities
Paid product and retail sales training
Discounted gym membership
Employer-matched 401(k)
Open-door office policy
Paid time off for full-time team members
Up to 20 paid hours per year to volunteer with a non-profit organization of your choice for full-time team members
Medical, dental, and vision benefits for full-time team members
Paid holidays for full-time team members