Bilingual Spanish - Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to provide customers with a strong experience and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales. The assistant manager helps maintain store operations, staffing, inventory, and appearance; develops team members; and contributes to individual and team performance goals. Training and development may prepare the employee to manage a My Wireless location when an opportunity arises. The position is based at the Fontana Sierra Lakes location in Fontana, California, and is full-time. The listed salary range is $38,000–$63,000 per year, base plus commission. The role requires flexible availability, including evenings, weekends, and holidays, and includes physical activity such as prolonged standing and walking, occasional lifting of objects up to 10 pounds, and handling display materials and merchandise.
Requirements
- Management experience in a similar field.
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach others to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- At least 18 years of age and legally able to be employed in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; reaching; and handling display materials and merchandise.
Nice To Haves
- Bilingual ability; the posting notes this may not be required depending on location.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
- Management experience in the wireless industry.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
- Assist with developing, training, and managing team members.
- Help customers make purchasing decisions by providing outstanding customer service.
- Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
- Maintain a fun, clean, and engaging environment for customers and team members.
- Work collaboratively to achieve individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training and a pathway to manage a location.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
