Assistant Retail Operations Manager

Whistle Workwear•Shoreline, WA
•Onsite

About The Position

Whistle Workwear, part of the Work World family of brands, is hiring a full-time Assistant Retail Operations Manager in Shoreline, Washington. The role supports the Store Manager in daily store operations, employee supervision and training, customer service, merchandise handling, and maintaining a professional retail environment. The schedule requires availability to work nights and weekends, and compensation is $19.00–$24.00 per hour, depending on experience. Work World operates more than 30 specialty retail stores under the Work World, Shoeteria, and Whistle Workwear brands in California, Nevada, and Washington. The company sells work boots, apparel, scrubs, and safety gear and emphasizes putting customers first, along with honesty, respect, and integrity. The position provides opportunities to develop leadership and organizational skills, learn sales and merchandising practices, improve customer service and communication techniques, adapt to varied situations, and build relationships with customers and colleagues.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 2 years of retail experience preferred.
  • Strong customer service and communication skills.
  • Ability to lift up to 25 pounds, climb ladders, and stand for extended periods.
  • Valid driver’s license required.
  • Must be available to work nights and weekends.

Nice To Haves

  • Previous assistant management or leadership experience is a plus.
  • Bilingual skills are an advantage.

Responsibilities

  • Help supervise store staff and support employee training activities.
  • Work alternating shifts with the Store Manager to support daily operations.
  • Complete additional responsibilities as assigned by store leadership.
  • Perform store opening and closing procedures.
  • Prepare and manage daily bank deposits, including bank drop-offs.
  • Obtain change for store operations when needed.
  • Receive, organize, and process incoming merchandise shipments.
  • Maintain a clean, organized, and professional store environment.
  • Process customer purchases accurately in accordance with company procedures.
  • Welcome customers, answer incoming calls, and provide assistance as needed.
  • Help customers locate products and make purchasing decisions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) retirement plan
  • Generous employee discounts
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