Assistant Retail Manager Full Time - Green Hills

Sun Tan City - STC Management Group, LLC•Nashville, TN

5d•$16 - $21•Onsite

About The Position

The Assistant Salon Director helps maintain a high-energy, positive salon environment and consistently demonstrate client-centric service. The role supports salon performance, exceptional client service, and operational excellence to meet or exceed productivity goals. This person supervises and manages Tanning Consultants, leads by example in salon operations, builds urgency around objectives, and holds the team accountable for delivering an outstanding client experience. The role involves monitoring daily salon operations in a fast-paced setting, coaching and training team members, supporting sales and expense management, and helping maintain staffing and productivity. The schedule is typically five days per week and approximately 40–45 hours, depending on hourly or salary status. Management coverage may require nights and weekends.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to travel to the bank as needed.
Ability to work five days per week and approximately 40–45 hours, depending on hourly or salary status.
Ability to work nights, Saturdays, and Sundays as required.
Ability to work independently and alone during shifts when business needs require.
Ability to stand and walk for long periods, bend to clean equipment or pick up items, lift or assist with lifting heavy boxes, and perform salon cleaning tasks.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and weekends as required.
Travel to the bank as needed.