Seasonal Retail Ambassador - Green Hills

Rothy's • Nashville, TN

2d • Onsite

About The Position

As a Retail Ambassador, you represent Rothy’s on the sales floor, delivering exceptional customer experiences and living the company’s values in every interaction. You create meaningful connections with customers, drive sales through service, and support a welcoming, inclusive store culture. Sales are the primary focus, with some operational tasks to help keep the store well-maintained and running smoothly.

Rothy’s Stores team members are knowledgeable about the fit, wear, and sizing of the shoes and provide product expertise and customer service that build lasting brand loyalty. The role is approximately 90% customer experience and 10% operational excellence.

Requirements

• Must be 18 years of age or older.
• Strong communication skills and ability to build genuine customer connections.
• Passion for service and motivation to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours per week: either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days plus two non-peak days (Monday through Thursday).
• Ability to stand and walk for an entire shift.
• Ability to lift, push, carry, or otherwise move up to 25 pounds.
• Ability to frequently bend, reach, and stretch, and safely use ladders and step stools.
• Ability to follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

• Previous retail or customer service experience preferred.

Responsibilities

• Deliver the Rothy’s Experience to every customer through service rooted in the company’s values, representing the brand through presentation, communication, and product expertise.
• Drive personal sales and results while contributing to team goals.
• Build lasting customer relationships through clienteling practices.
• Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
• Complete assigned daily store operations accurately, including stock replenishment, visual merchandising support, and store organization and cleanliness.
• Follow established store procedures and standard operating procedures to support operational excellence and compliance.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed