Full Time Assistant Store Manager- Green Hills

Tecovas • Nashville, TN

3d • Onsite

About The Position

Tecovas is seeking a full-time Assistant Store Manager for its Green Hills location. The role contributes to a profitable, customer-centric store by developing the team and helping manage total store operations. The Assistant Store Manager supports product flow and applies merchandising and customer-service skills to create a compelling in-store experience. The position works with the Store Manager, store leadership, Tecovas HQ Retail Training, and other HQ partners to support customer experience, team leadership, training, visual merchandising, and business operations.

Requirements

• At least 3 years of retail management experience.
• Exceptional leadership, selling, and customer-service skills.
• Strong merchandising skills and a history of delivering financial results.
• Proven record of hiring and developing talent.
• Experience in coaching, counseling, and conflict resolution.
• Independent, proactive, results-driven work ethic.
• High character, honesty, and transparency.
• High school diploma required.
• Must be at least 18 years old.
• Able to stand and walk for extended periods and reach overhead, bend, squat, and kneel while organizing and stocking inventory.
• Able to provide excellent customer service while implementing loss-prevention practices.
• Able to regularly lift up to 30 pounds and perform store maintenance tasks.
• Must be able to reliably commute to and from the work location.
• Must be available to work 40 hours per week, including Fridays, Saturdays, and Sundays, as well as evenings and holidays as needed.

Nice To Haves

• College degree preferred.

Responsibilities

• Cultivate genuine customer connections and represent the brand through extraordinary service that reflects company values.
• Support an energized pace, a positive service environment, and team development.
• Deliver detailed product services, including branding, debossing, boot stretching, brim shaping, and boot shines.
• Understand the omnichannel business and use processes and tools to better serve customers.
• Support the Store Manager in recruiting, hiring, retaining, and developing talent, and in maintaining a succession strategy.
• Foster communication and teamwork across operational, visual, and customer priorities.
• Provide real-time feedback, coaching, and training to team members, escalating issues to the Store Manager as needed.
• Deliver in-person and e-learning training to new team members, ensure training paths are completed on time, and coordinate and schedule training with store leadership.
• Check in with HQ Retail Training or field leaders about team progress; suggest training improvements; and ensure training complies with policies and best practices.
• Organize and facilitate ongoing in-store training, including training on new products and services, and attend regular training meetings.
• Plan, preset, and execute visual directives on time; submit requested store photos and complete HQ feedback.
• Participate in visual training calls for product launches and help uphold visual merchandising standards and complete replenishment tasks.
• Support store presentation through sell-through and markdown cycles; maintain marketing elements and accurate store collateral.
• Coordinate schedules for visual set times and support new-hire visual training.
• Oversee the sales floor and windows, including lighting placement, cleanliness, maintenance of window displays, and props.
• Ensure compliance with shipment, transfer, and restock standards, and promote awareness of internal and external loss-prevention procedures.
• Set clear objectives and expectations for a consistent store experience and strong operational and visual standards.
• Demonstrate adaptability, positively effect change, and help the team execute a shared vision.
• Work 40 hours per week, including weekends, evenings, and holidays as needed.

Benefits

• Insurance plans covering 79–90% of health premiums.
• 100% coverage of dental and vision insurance premiums for the employee’s family or dependents.
• Free boots.
• Generous employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED