Assistant Restaurant Manager

CEC Entertainment•Milwaukee, WI

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese and supports the company’s goal of ensuring every guest leaves happy. This is a high-energy management role involving daily restaurant operations, team leadership, guest service, sales, and profitability. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. In the Kitchen, responsibilities include product ordering, food safety, scheduling, cleanliness, preparing pizza dough from scratch, and cooking menu items. In Sales, the role oversees the Cashier, Salad Bar, and Gift Shop, monitors sales and selling programs, manages merchandise inventory and profitability, and ensures Salad Bar quality and preparation procedures. In the Showroom, the manager leads birthday party planning and execution, maximizes bookings and guest satisfaction, and optimizes seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and equipment, review game-play and ticket-payout data, and keep the area clean and ready for guests. The position requires 40 hours of work per week. Candidates must have a high-school diploma or GED, be at least 21 years old (subject to the stated local-law exception), and have at least one year of people-management experience, preferably in food service, or at least six months of experience as an Opening Coordinator. The work involves physical activity and exposure to flashing lights, moving mechanical parts, loud noise, and varying non-weather-related temperature and humidity conditions.

Requirements

Must be able to work 40 hours per week.
High-school diploma or GED required.
Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire employees to provide outstanding guest service and maintain a safe, clean, and well-run environment.
Manage cost-control procedures, inventory, financials, and labor.
Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas over time.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
In the Gameroom, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime; analyze game-play data and ticket payouts; and keep the area clean and guest-ready.

Benefits

Access to telemedicine.
Early wage access and the Work Today, Get Paid Tomorrow program.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings, scholarships, and financial relief resources.
Eligible full-time employees may receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student-loan support.
Eligible part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.