Assistant Restaurant Manager | Full Time

Omni Hotels & Resorts•Fernandina Beach, FL

About The Position

The Food & Beverage Assistant Outlets Manager ensures prompt, courteous service across the resort’s food and beverage outlets, including the bar and restaurant, coffee shop, in-room dining, and pool. The role supports overall outlet management and success by supervising shifts and personnel, providing training in Omni standards and policies, maintaining guest satisfaction, and using financial controls. The position also includes administrative, cost-control, safety, and service-quality responsibilities.

Requirements

  • Current TIPS and Food Handlers Certifications.
  • Ability to lift, pull, and push 50 pounds or more.
  • Ability to walk and stand for shifts of up to 10 or more hours.
  • Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • Bachelor’s degree or equivalent preferred.
  • Previous restaurant experience preferred.

Responsibilities

  • Assist with overall outlet management and take responsibility for assigned shifts.
  • Supervise and coordinate the assigned shift and assist with department-wide supervision.
  • Check staff punctuality and follow up on established training steps.
  • Complete the dining room environmental checklist and maintain the dining room’s condition.
  • Spot-check liquor pars and order daily supplies.
  • Hold pre-meal meetings.
  • Handle guest comments and complaints, ensure guest satisfaction, communicate with guests, and receive feedback.
  • Stay on the floor during peak hours and monitor each guest’s experience.
  • Observe, teach, and correct staff service; examine food preparation and beverage presentation.
  • Assist the manager with scheduling, weekly and monthly forecasting, and weekly payroll.
  • Participate in interviewing new employees.
  • Prepare maintenance requests and follow up on them.
  • Monitor food and liquor requisitions, food waste, labor costs, and payroll costs.
  • Check bar controls, including shot-glass use, red lining, and ensuring bottles are totally empty.
  • Follow liquor liability laws, including prohibitions on serving alcohol to intoxicated guests or minors.
  • Know emergency procedures, including CPR, and work to prevent accidents.
  • Perform other duties assigned or required by management.
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