Assistant Restaurant Manager - Aqueous

Nemacolin Career•Farmington, PA

About The Position

The Assistant Restaurant Manager supports the people, standards, and daily operations of a Nemacolin restaurant, lounge, or dining experience. Working alongside culinary and restaurant leadership, this visible leadership role helps develop associates, elevate service, strengthen operational performance, and create welcoming guest experiences. Responsibilities balance floor leadership and guest engagement with associate development, operational administration, and financial oversight. The role involves regular interaction with guests, members, associates, culinary and restaurant leaders, vendors, and resort partners. Priorities may shift with guest needs, business volume, special events, and operational demands. The position offers exposure to scheduling, payroll administration, budgeting, labor management, compliance, service standards, and broader food and beverage operations.

Requirements

  • Associate's degree in hospitality management or a related field.
  • At least one year of supervisory experience in a restaurant, food and beverage outlet, or hospitality environment.
  • Demonstrated success in guest service, associate development, and team leadership.
  • Strong understanding of restaurant operations and the relationship between front-of-house and back-of-house teams.
  • Ability to perform basic mathematical functions and interpret operational and financial information.
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
  • Ability to communicate effectively and professionally in English.
  • Must be at least 18 years of age.
  • Ability to work varying shifts, including evenings, weekends, holidays, and periods of increased business demand.
  • Ability to perform the physical requirements of the position, including prolonged standing, walking, bending, lifting, pushing, pulling, and carrying up to 30 pounds.
  • Ability to obtain and maintain applicable food and beverage certifications as required by the operation.
  • Strong business judgment, decision-making, communication, organization, attention to detail, adaptability, initiative, discretion, professionalism, and integrity.

Nice To Haves

  • Bachelor's degree.
  • Experience in a Forbes Four-Star, Forbes Five-Star, or similarly service-focused dining environment.

Responsibilities

  • Lead service execution, anticipate guest needs, support service recovery, and ensure interactions reflect Nemacolin's hospitality standards.
  • Coach associates, reinforce service expectations, support training initiatives, and foster accountability, collaboration, and professional growth.
  • Promote communication and teamwork between front-of-house and culinary teams.
  • Oversee daily restaurant activities, support guest room dining operations when applicable, maintain service standards, and ensure readiness throughout each shift.
  • Support budgeting, review operational results, manage labor resources, monitor payroll processes, and identify opportunities to improve efficiency and profitability.
  • Follow up on guest concerns and build guest confidence and loyalty through personalized interactions and thoughtful service recovery.
  • Support training requirements, food and beverage certifications, safety practices, and departmental operating procedures.
  • Support scheduling, associate engagement, operational planning, reporting, and collaboration with restaurant and resort leadership.

Benefits

  • Paid training and continuous learning opportunities.
  • Leadership development and accelerated leadership pathways.
  • Mentorship, coaching, and cross-functional experience.
  • Monthly recognition opportunities for associates, leaders, and teams.
  • Competitive compensation and an attractive 401(k) program.
  • Medical, dental, and vision coverage available.
  • Paid time off.
  • Educational and career advancement support.
  • Savings across resort dining, retail, spa, and activities.
  • Discounted associate meals, dry cleaning, and uniform services.
  • Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.
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