Assistant Restaurant Manager

sweetgreen•Irvine, CA

5d•$60,000 - $75,000

About The Position

The Assistant Coach (Assistant General Manager) supports the store as a leader, strategist, and mentor. This hands-on role inspires and develops the team, drives operational excellence, and delivers exceptional guest experiences through data-driven decision-making. The Assistant Coach partners with the Head Coach to set goals, track performance, resolve operational challenges, and build healthier communities through real food. Additional supervisory tasks may be assigned as necessary. The role supports hiring, onboarding, and training; adjusts team deployment to meet operational needs; and provides coaching and hands-on support during peak periods or staffing gaps. It maintains food safety, cleanliness, equipment, and quality standards; addresses facility, supply, and quality issues; and supports team member safety and strong audit performance. The Assistant Coach also upholds guest experience standards across in-store and digital service, manages controllable costs and schedules, supports sales strategies using Ops Dashboard insights, and ensures effective use of operational systems and processes. The role includes the essential functions of the Shift Leader, Kitchen Lead, and Team Member positions. Sweetgreen is a national restaurant brand focused on connecting people to real food and building healthier communities. The role offers a starting salary range of $60,000–$75,000 USD, based on experience.

Requirements

At least 2 years of experience in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Available to work a minimum of 30 hours per week.
At least 18 years of age.
Authorized to work in the United States.
Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with technology tools and systems used in operations and scheduling.
Proven leadership and problem-solving skills, including making confident decisions under pressure.
Strong communication skills and ability to foster a positive team culture, mentor employees, and deliver exceptional guest experiences.
Strong organization, reliability, and multitasking skills, with experience in scheduling, coaching, and performance oversight.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Coach team members hands-on, support operations during peak periods or staffing gaps, and ensure clear communication.
Maintain food safety, cleanliness, food quality, temperature-checking, equipment maintenance, and compliance standards.
Partner with the Head Coach to promptly resolve facility, supply, and quality issues while supporting team member safety and strong audit performance.
Deliver a clean, hospitable, brand-aligned guest experience by upholding SWEET standards and acting on guest experience metrics.
Make timely business decisions to provide fast, accurate, memorable in-store and digital experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement business strategies using Ops Dashboard insights.
Support daily operations, troubleshoot system issues, prioritize tasks, and ensure effective team deployment and use of operational systems.
Perform all essential functions outlined for the Shift Leader, Kitchen Lead, and Team Member roles.