Assistant Restaurant Manager

CEC Entertainment • Charlotte, NC

5d • Onsite

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, supporting the company’s goal of ensuring every guest leaves happy. This high-energy management role contributes to sales and profitability while maintaining strong guest service, food quality, cleanliness, safety, and operating standards. The manager takes ownership of an Area of Impact and rotates through the kitchen, sales, showroom, and gameroom areas over time.

The role requires 40 hours of work per week. The work environment may include flashing or flickering lights, moving mechanical parts, loud noise, and exposure to wet, humid, extreme heat, or extreme cold conditions unrelated to weather. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Must be able to work 40 hours per week.
• High school diploma or GED required.
• Must be at least 21 years old. RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
• At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
• Skills in coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.
• Ability to perform the listed physical functions and work in the described environment.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
• Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
• Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and well-run environment.
• Apply cost-control procedures and manage inventory, financials, and labor.
• Take ownership of an Area of Impact and rotate through the following areas over time.
• In the kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee scratch-made pizza dough preparation and cook pizza and other menu items.
• In sales, oversee the cashier, salad bar, and gift shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
• In the showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
• In the gameroom, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime; analyze game-play data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.
• Lift or carry objects weighing 0–50 pounds and stand, bend, kneel, reach, push or pull, walk, and squat during scheduled shifts.

Benefits

• Commission for each Membership and Fun Pass sold; amounts vary by exempt or non-exempt status and commissions are paid bi-weekly unless state law requires otherwise.
• Access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, and financial relief resources.
• Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
• Full-time employees averaging at least 29.5 hours per week are eligible for medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
• Paid sick leave and other benefits as required by applicable state and local laws.
• Eligible U.S. employees may receive medical, dental, vision, life, and disability coverage and a 401(k) retirement savings plan.
• Job training and career growth opportunities.
• Work Today, Get Paid Tomorrow program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED