Assistant Restaurant Manager

Splendido•Oro Valley, AZ

5d•Onsite

About The Position

The Assistant Restaurant Manager works closely with the Restaurant Manager to oversee daily restaurant operations, support and develop team members, and provide residents and guests with a welcoming dining experience. The role includes managing reservations, coordinating service flow, responding to resident feedback, supporting special events, and helping maintain Splendido’s dining and hospitality standards. This is a full-time, hourly position.

Requirements

High school diploma or equivalent.
Progressive experience in an upscale restaurant and/or Life Plan community.
Ability to multitask in a fast-paced environment and make independent decisions.
Proficiency in Windows applications, including Excel, Word, and Outlook.
Knowledge of Point-of-Sale systems.
Knowledge of job-related federal, state, and local regulations to ensure a safe and clean dining environment.
Food safety/sanitation certification and BASSET certification.
English language proficiency.

Nice To Haves

College degree in culinary or hospitality management.
Knowledge of online ordering and online reservations.

Responsibilities

Collaborate with the Restaurant Manager on the timely selection, orientation, scheduling, ongoing training, and performance management of restaurant team members.
Manage the reservation system and assign server sections during meal periods that require reservations.
Ensure an even flow of guests into the restaurant and a positive guest experience and quality food product.
Supervise service to ensure residents, guests, family members, and staff receive quality dining service.
Inspect workstations to confirm assigned side work is complete.
Respond to resident feedback and address concerns in a timely, professional manner.
Maintain timely, professional communication with the Restaurant Manager, Director of Food & Beverage, and Executive Chef; share food comments and suggestions with the Executive Chef.
Work with restaurant management to help ensure budgetary compliance.
Help manage and maintain equipment needed to operate the restaurants at or above Mather service standards.
Coordinate and execute theme meals and functions, including related billing processes, and provide the Restaurant Manager with accurate, timely information to support billing and resident satisfaction.
Identify areas for improvement, propose solutions, and participate in data collection and process changes through the Quality Assurance Process Improvement process.

Benefits

Paid time off, including vacation/personal days, sick days, and holidays, with year-to-year rollover.
401(k) program with per-pay-period employer match and annual employer contribution, available to those age 21 or older.
Subsidized parking or public transportation for certain locations.
Wellness Spending Account of up to $300 annually for wellness-related expenses.
Medical, dental, and vision plans for benefits-eligible team members.
Paid parental leave.
Adoption assistance reimbursement.
Tuition reimbursement for continuing education.
Extended illness benefits.
Employee wellness programs.
Short- and long-term disability insurance.
Life insurance for benefits-eligible team members.