Assistant Restaurant Manager

CEC Entertainment • Gurnee, IL

4d

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, working to ensure every guest leaves happy. This is a high-energy management role focused on guest service, team development, sales, profitability, and safe, clean restaurant operations. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Compensation is $17.33–$19.25 per hour, with commission potential for Membership and Fun Pass sales. Commission rates vary by exempt or non-exempt status and are paid bi-weekly, unless state law requires otherwise.

The role requires working 40 hours per week. Candidates must have a high school diploma or GED, be at least 21 years old (subject to the stated local-law and RVP approval exception), and have at least one year of experience managing people, preferably in food service, or at least six months as an Opening Coordinator.

The work involves physical activity and exposure to flashing or flickering lights, moving mechanical parts, loud noise, wet or humid conditions, and extreme heat or cold unrelated to weather. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CEC Entertainment offers eligible employees benefits and resources that vary by employee eligibility and full-time or part-time status. These include access to telemedicine, early wage access, a 401(k), employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, financial relief resources, and other benefits. Full-time employees averaging 29.5 or more hours per week may be eligible for medical, dental, and vision coverage, paid sick and vacation time, paid holidays where applicable, FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and education and student loan support. Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits. Paid sick leave and other benefits are also provided as required by applicable state and local laws.

Requirements

• Must be able to work 40 hours per week.
• High school diploma or GED required.
• Must be at least 21 years old, unless RVP approval allows hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
• At least one year of experience managing people, preferably in the food service industry, or at least six months of experience as an Opening Coordinator.
• Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
• Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
• Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
• Build sales and maximize profits by recruiting, training, developing, and motivating the team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and well-run environment.
• Apply cost-control procedures and manage inventory, financials, and labor.
• Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas over time.
• In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee scratch pizza dough preparation and cook pizza and other menu items.
• In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and prep procedures.
• In the Showroom, lead birthday party execution and planning, maximize party bookings and guest satisfaction, and optimize showroom seating.
• In the Gameroom, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime; analyze game-play data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.

Benefits

• Telemedicine access
• Early wage access
• 401(k) retirement plan
• Employee meal discounts
• Employee Assistance Program (EAP)
• Tuition savings
• Scholarships
• Financial relief resources
• Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
• Full-time employees averaging 29.5 or more hours per week may be eligible for comprehensive medical, dental, and vision coverage.
• Paid sick and vacation time for eligible full-time employees
• Paid holidays where applicable
• FSA/HSA options
• Life and disability insurance
• Voluntary benefits
• Legal coverage
• Education and student loan support
• Paid sick leave and other benefits as required by applicable state and local laws
• Job training and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED