Assistant Restaurant Manager

sweetgreen•Irvine, CA

About The Position

The Assistant Coach (Assistant General Manager) is a hands-on restaurant leader who supports the store as a leader, strategist, and mentor. The role inspires and develops team members, drives operational excellence, partners with the Head Coach to set goals and track performance, and uses data-driven insights to support exceptional guest experiences and build healthier communities through real food. Additional supervisory tasks may be assigned as necessary. The Assistant Coach supports hiring, onboarding, training, team deployment, communication, and team culture. The role upholds food safety, cleanliness, equipment maintenance, guest-experience standards, and efficient restaurant operations. It also supports cost management, scheduling, sales strategies, systems use, troubleshooting, and execution of short- and long-term business plans. The role performs the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles as part of the Assistant Coach career path.

Requirements

At least 2 years of experience in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Available to work a minimum of 30 hours per week.
At least 18 years of age.
Authorized to work in the United States.
Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with technology tools and systems used in operations and scheduling.
Proven leadership and problem-solving skills, including making confident decisions under pressure.
Strong communication skills and the ability to foster a positive team culture, mentor employees, and deliver exceptional guest experiences.
Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Coach team members hands-on, step in during peak times or staffing gaps, and ensure clear communication and consistent execution.
Uphold food safety, cleanliness, and equipment maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
Partner with the Head Coach to resolve facility, supply, and quality issues promptly while supporting team member safety and strong audit performance.
Deliver a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest-experience metrics.
Make timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement business strategies using Ops Dashboard insights.
Support daily operations, effective team deployment, and proficient use of systems; troubleshoot issues and prioritize tasks for efficient execution.
Perform the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles.
Complete additional supervisory tasks as necessary.