GARNI - Assistant Restaurant Manager

CoralTree Hospitality • Orlando, FL

7d • Onsite

About The Position

The Assistant Restaurant Manager is a floor leader who assists with the daily operations of the restaurant, bar service, pool, and in-room dining to support strong performance, exceptional guest service, and profitability. The role trains and motivates staff, maintains fine-dining service standards, and helps ensure guest and team member satisfaction. It also oversees restaurant operations in the General Manager’s absence and may perform duties across the restaurant team and related departments.

The position requires restaurant management and supervisory experience, with full-service dining and luxury hotel experience preferred. The manager must be available to work evenings, weekends, and holidays. The work involves extended periods of walking, standing, and sitting, occasional climbing and balancing, and frequent reaching, carrying, pulling, and lifting up to 25 pounds. The environment may include exposure to basic cleaning chemicals, weather-related temperature fluctuations, and moderate to high noise levels.

Requirements

• Bachelor’s degree in Hospitality or the Food & Beverage industry.
• Required alcohol service and Food Handler certifications.
• Certified Professional Food Managers certification.
• At least three years of supervisory experience in the Food & Beverage industry, or an equivalent combination of education and experience.
• Three to five years of restaurant management experience.
• Professional, team-oriented, and polite manner, with a neat and clean appearance.
• Excellent communication skills, strong organizational ability, and attention to detail.
• Ability to work evenings, weekends, and holidays.
• Ability to walk, stand, and sit for 6–8 hours per day; occasionally climb and balance; and frequently reach, carry, pull, and lift up to 25 pounds.
• Required close, distance, and peripheral vision abilities.

Nice To Haves

• Familiarity with restaurant terminology and food service techniques.
• Full-service dining and hotel experience, preferably in a luxury setting.
• Knowledge of UKG, Micros, OpenTable, Revinate, and Alice.

Responsibilities

• Maintain fine-dining service standards and assist servers and hosts on the floor during service periods; supervise restaurants where applicable.
• Help ensure guest and team member satisfaction while assisting on the floor.
• Monitor team members’ performance and provide feedback based on observed service behaviors.
• Train team members on restaurant procedures and sequence of service.
• Supervise the restaurant and related areas when the General Manager is absent.
• Participate in department meetings and communicate department goals clearly and consistently.
• Ensure team members have appropriate supplies, equipment, and uniforms.
• Communicate food quality and service-level issues to the Chef and Managers.
• Help ensure compliance with restaurant policies, standards, and procedures.
• Monitor alcohol beverage service for compliance with local laws.
• Perform restaurant team member and related department duties as necessary.
• Open and close the restaurant and bar, ensuring side work is completed properly.
• Interact with guests to obtain feedback on product quality and service levels.
• Encourage excellent customer service in accordance with Wave Service standards.
• Handle guest problems and complaints, seeking supervisor assistance when needed.
• Conduct inventories to maintain par levels.
• Ensure end-of-day cashouts are completed correctly and send end-of-day reports by email.
• Maintain thorough knowledge of the menu and wine list and offer pairing suggestions to guests.

Benefits

• Complimentary and discounted stays at CoralTree Hospitality properties through the Team Member Travel Program.
• Unlimited discounted rates for friends and family.
• Pre-tax flexible benefit plan for healthcare and dependent care expenses.
• Medical, dental, vision, life, and disability benefits.
• Pet insurance.
• 401(k) plan with company match.
• Employee Assistance Program.
• Paid vacation, sick days, and holidays.
• Team member discounts from travel, entertainment, and retail brands.
• Special rates at the Lake Nona Performance Club.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level