Assistant Restaurant Manager

CEC Entertainment•Darien, IL

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, supporting the company’s goal of ensuring every guest leaves happy. This high-energy management role includes making daily operational decisions, building sales and maximizing profits, and coaching employees to deliver excellent guest service in a safe, clean environment. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Compensation is $17.33–$19.25 per hour, with commission opportunities for Membership and Fun Pass sales. Commission amounts and eligibility depend on exempt or non-exempt status, and commissions are paid bi-weekly unless state law requires otherwise. The Kitchen area covers product ordering, food safety, scheduling, cleanliness, dough preparation, and cooking menu items. Sales oversight includes the Cashier, Salad Bar, and Gift Shop, including sales results and suggestive-selling programs, merchandise inventory and profitability, and Salad Bar quality and preparation procedures. The Showroom area involves planning and executing birthday parties, increasing bookings and guest satisfaction, and optimizing seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and restaurant equipment, review game-play and ticket-payout data, and keep the area clean and guest-ready. The role requires working 40 hours per week. The work environment may include flashing or flickering lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, very hot, or very cold conditions. The position requires lifting or carrying objects weighing up to 50 pounds and standing, bending, kneeling, reaching, pushing or pulling, walking, and squatting during a shift. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be able to work 40 hours a week.
High-school diploma or GED required.
Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Nice To Haves

People-management experience in the food-service industry is preferred.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean operating environment.
Understand and manage cost-control procedures, inventory, financials, and labor.
Take ownership of an Area of Impact and rotate over time through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee pizza dough preparation and cook pizza and other menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
In the Showroom, lead birthday-party planning and execution, maximize bookings and guest satisfaction, and optimize showroom seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment with minimal downtime, analyze game-play data and ticket payouts, and keep the area clean and guest-ready.

Benefits

Access to telemedicine.
Early wage access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees averaging 29.5 or more hours per week may receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.
Work Today, Get Paid Tomorrow wage access.