Assistant Restaurant Manager

Marriott • Norwood, MA

5d • $68,000 - $84,000 • Onsite

About The Position

The Assistant Restaurant Manager helps lead daily restaurant operations at One Bistro in the Four Points by Sheraton Hotel & Conference Center in Norwood, Massachusetts. Working in partnership with the Restaurant Manager, this role supports a welcoming guest experience and a team environment where associates feel prepared and valued. In the Restaurant Manager’s absence, the Assistant Restaurant Manager serves as the on-site leader for restaurant operations.

This is a full-time, salaried position requiring a minimum of 40 hours per week and open availability to meet business needs, including days, nights, weekends, and holidays. The hotel is a 24/7 operation, and holiday coverage is required except on Christmas Day unless an event is scheduled. Alternate days off are available when holidays are worked. Relocation is not offered.

The hotel is owned and operated by independent franchisee Hobbs Brook Real Estate. Employees in this position are employed by the franchisee, not Marriott International, Inc.

Requirements

• At least 2 years of restaurant management experience.
• Experience creating team schedules, supporting staffing needs, and adjusting plans based on business volume.
• Demonstrated experience training, coaching, and developing team members in service standards, safety requirements, and operational procedures.
• Comfort using restaurant and business technology, including POS systems such as MICROS/Symphony, reservation platforms such as OpenTable, menu platforms, Microsoft Outlook, Excel, and Word.
• Strong communication skills and the ability to connect with guests, team members, supervisors, and cross-functional partners.
• Ability to lead with warmth, professionalism, flexibility, and care while fostering a welcoming and respectful environment.
• Working knowledge of cost controls, inventory, cash handling, service quality, and food and beverage operations.
• Strong organization and time-management skills, including the ability to prioritize competing needs.
• Ability to lift and carry items up to 50 pounds as part of regular restaurant operations.
• High school diploma/GED or equivalent experience.
• Tips and SERV Safe certifications required.
• Open availability for days, nights, weekends, and holidays.

Nice To Haves

• Restaurant management experience in a hotel, full-service restaurant, or similar hospitality environment.

Responsibilities

• Lead, coach, and support restaurant associates so they feel prepared, valued, and empowered to provide thoughtful hospitality.
• Create and manage weekly schedules that align staffing with business needs for One Bistro and 117 private dining.
• Support hands-on training in service standards, safety expectations, guest care, and dining experience details.
• Use restaurant technology, including POS, reservation, menu, reporting, and Microsoft Office tools, to support daily operations and accurate communication.
• Maintain restaurant procedures and brand standards and ensure compliance with licensing, hygiene, health, and safety expectations.
• Support staffing, onboarding, performance conversations, and team development in partnership with the Restaurant Manager.
• Coordinate front- and back-of-house communication to improve service flow, guest experience, and operational efficiency.
• Respond to guest and associate needs with care, professionalism, sound judgment, and a service mindset.
• Oversee food and beverage controls, cash handling, end-of-day reporting, product procurement, and other administrative responsibilities.
• Partner in promotions, departmental meetings, pre-shift communication, private dining needs, and special events.
• Perform Manager on Duty shifts for the hotel and conference center as needed.

Benefits

• Incentive plan
• Medical, dental, and vision insurance
• Life and disability insurance
• Well-being programs
• 401(k) and pension plan
• Career development opportunities
• Tuition reimbursement
• Flexible work
• Vacation and sick time
• Marriott employee discount at participating hotels upon successful completion of ongoing trainings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED