Assistant Restaurant Manager

CEC Entertainment•Spokane, WA
•$19 - $21

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead the team at Chuck E. Cheese and works to ensure every guest leaves happy. This is a high-energy management role focused on food, family entertainment, and guest service. The manager makes day-to-day decisions about time management, staff scheduling, cleanliness, and product and service standards; recruits, trains, develops, and motivates team members to build sales and maximize profits; and helps maintain a safe, clean, well-run environment. The role requires understanding cost control, inventory, financials, and labor management. The Assistant Restaurant Manager takes ownership of an Area of Impact and rotates through four operational areas. In the Kitchen, the manager oversees product ordering, food safety, scheduling, cleanliness, dough preparation, and cooking menu items. In Sales, the manager oversees the cashier, salad bar, and gift shop, monitors sales and suggestive-selling programs, manages merchandise inventory and profitability, and ensures salad bar quality and preparation procedures. In the Showroom, the manager leads birthday-party planning and execution, maximizes bookings and guest satisfaction, and optimizes seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and restaurant equipment, analyze game-play and ticket-payout data, and keep the area clean and guest-ready. The position requires 40 hours of work per week and involves lifting or carrying objects weighing up to 50 pounds, along with standing, bending, kneeling, reaching, pushing or pulling, walking, and squatting. The work environment may include flashing or flickering lights, moving mechanical parts, loud noise, humidity, wet conditions, and extreme heat or cold. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be able to work 40 hours per week.
  • High school diploma or GED required.
  • Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
  • Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, well-run environment.
  • Apply cost control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and complete rotations in the Kitchen, Sales, Showroom, and Gameroom.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee dough preparation and cook menu items.
  • In Sales, oversee the cashier, salad bar, and gift shop; monitor sales and upselling, manage merchandise inventory and profitability, and ensure salad bar quality and preparation procedures.
  • In the Showroom, lead birthday-party planning and execution, maximize bookings and guest satisfaction, and optimize seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment, analyze game-play data and ticket payouts, and keep the area clean and guest-ready.

Benefits

  • Medical, dental, vision, life, and accidental death and dismemberment insurance; virtual visits.
  • Health Savings Account and health and dependent care Flexible Spending Accounts.
  • Supplemental life insurance.
  • Vacation for managers other than Opening Coordinators.
  • Short-term and long-term disability coverage and buy-up options.
  • Voluntary benefits, including accident, critical illness, hospital indemnity, employee assistance program, scholarship opportunities, referral program, legal plan, group home and auto plans, employee relief fund, early access to earned wages, pet insurance, discounts, and commuter benefits.
  • Sick and safe leave pay; Washington sick pay accrues at one hour for every 40 hours worked.
  • Paid Thanksgiving and Christmas holidays.
  • Employee meal discounts.
  • General Manager bonus at either 10% or 20%, depending on location revenue.
  • 401(k) plan with company matching for non-highly compensated employees.
  • Job training and career growth opportunities.
  • Work Today, Get Paid Tomorrow pay access.
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