Assistant Restaurant Manager

CEC Entertainment•Gurnee, IL

5d•$17 - $19

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team focused on ensuring every guest leaves happy. The role supports day-to-day restaurant and entertainment operations, team development, sales, profitability, guest service, and safety. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. In the Kitchen, the role oversees product ordering, food safety, scheduling, cleanliness, dough preparation, and cooking. In Sales, responsibilities include oversight of the Cashier, Salad Bar, and Gift Shop, sales results and upselling, merchandise inventory and profitability, and Salad Bar quality and preparation. In the Showroom, the manager leads birthday-party planning and execution, bookings, guest satisfaction, and seating. In the Gameroom, the manager partners with the Technical Manager on equipment upkeep, analyzes game-play and ticket-payout data, and keeps the area guest-ready. The position requires 40 hours per week, a high-school diploma or GED, and at least one year of people-management experience (preferably in food service) or at least six months of experience as an Opening Coordinator. Candidates must be at least 21, subject to the stated local-law and RVP-approval exception. The work involves lifting and carrying up to 50 pounds and standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting. The environment may include flashing lights, moving mechanical parts, loud noise, wet or humid conditions, and extreme heat or cold unrelated to weather.

Requirements

Must be able to work 40 hours per week.
High-school diploma or GED required.
Must be at least 21 years old, unless RVP approval allows hiring at the age permitted by local law for alcohol-related duties described in the posting.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought: coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily operational decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, well-run environment.
Apply cost-control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, cleanliness, dough preparation, and cooking menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales, upselling, and suggestive selling; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
In the Showroom, lead birthday-party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game-play data and ticket payouts; and keep the area clean and guest-ready.

Benefits

Competitive benefits package for eligible employees.
Telemedicine access.
Early wage access and Work Today, Get Paid Tomorrow access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings, scholarships, and financial relief resources.
Full-time employees averaging 29.5 or more hours per week are eligible for medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student-loan support.
Part-time employees may enroll in fixed-indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.