Assistant Residential Manager 3 - Department 366

Bridgewell•Lynn, MA

23h•$25 - $25

About The Position

The Assistant Residential Manager 3 oversees the daily operation of a residential home or day program serving individuals with disabilities. The role provides direct care support as needed and coordinates additional program duties. Individuals served in Level 3 programs may need moderate to considerable physical assistance or accommodation, and may have multiple disabilities requiring specialized behavioral support or enhanced medical care. The position supervises staff and supports the development and implementation of individual training and case-management requirements, as well as participation in general program duties. The schedule is Sunday from 9:00 a.m. to 5:00 p.m. and Monday through Thursday from 1:00 p.m. to 9:00 p.m., totaling 40 hours per week. The role includes leading staff, maintaining regulatory-compliant services and documentation, supporting individuals' independence, coordinating medical, clinical, and financial needs, transporting individuals, and maintaining community and family relationships. The Assistant Residential Manager may provide interim coverage during a Program Director's absence as assigned.

Requirements

High school diploma or GED.
At least one year of experience working with people with developmental or psychiatric disabilities.
Experience working with individuals who may have significant behavioral or medical concerns.
Ability to lead staff or act as a shift leader, coordinate documentation flow, and interface with management or nursing staff.
Ability to develop and foster positive relationships.
Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
Excellent organizational and problem-solving skills.
Valid driver's license and one year of driving experience.
Computer literacy, including proficiency with Microsoft products and agency-supported web-based applications.
Ability to climb stairs frequently and lift up to 50 pounds.
Ability to drive a vehicle and regularly meet the agency's driving record requirements.
Normal range of eyesight and hearing, with or without corrective equipment.

Nice To Haves

DSP Certification.
Associate or bachelor's degree in a related field.

Responsibilities

Lead staff to uphold performance standards and agency requirements, mission, goals, and principles.
Promote a positive work climate and cohesive team environment, and communicate concerns involving individuals' care, staffing, or program needs to on-call and management staff when an on-site manager is absent.
Ensure services and documentation comply with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
Create opportunities and provide support for individuals to make decisions, develop skills, and foster independence.
Oversee individuals' medical, clinical, and financial needs by identifying needs and securing appropriate services.
Transport individuals to and from medical, recreational, and other activities outside the program as needed.
Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
Monitor petty cash and keep spending within budgetary limits.
Provide interim coverage during a Program Director's absence as directed and supported by the Residential Supervisor or other assigned program management.
Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits.
Generous paid time off, including the employee's birthday.
Collaborative work environment that values new insight and personal contributions.
Training and development opportunities.
Additional compensation for on-call rotations.
Professional development and growth opportunities.

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