Assistant Residential Manager 2 - Department 343

Bridgewell•Merrimac, MA
•$24 - $24•Onsite

About The Position

The Assistant Residential Manager 2 assists with oversight of the daily operation of a residential home for individuals with disabilities. The role provides direct care support as needed and coordinates additional program duties. Individuals in Level 2 programs may need moderate physical assistance or accommodation. Specialized training is provided to support supervision and interventions addressing multiple disabilities, including behavioral supports or enhanced medical care. The role also develops, implements, and supervises individual training and case-management requirements, and participates in general program duties. The position leads staff, helps maintain regulatory compliance and required documentation, coordinates individuals’ medical, clinical, and financial needs, and supports their decision-making, skills, and independence. The schedule is Tuesday through Friday, 2:00 p.m. to 10:00 p.m., and Saturday, 9:00 a.m. to 5:00 p.m., for 40 hours per week.

Requirements

  • High school diploma or GED.
  • At least one year of experience working with people with developmental or psychiatric disabilities, including individuals who may have behavioral or medical concerns.
  • Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow, and interface with management or nursing staff.
  • Demonstrated ability to develop and foster positive relationships.
  • Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
  • Excellent organizational and problem-solving skills.
  • Valid driver's license and at least one year of driving experience.
  • Computer literacy, including proficiency with Microsoft products and agency-supported web-based applications.
  • Ability to climb stairs frequently and lift up to 40 pounds.
  • Ability to drive a vehicle and regularly meet agency driving-record requirements.
  • Normal range of eyesight, with or without corrective lenses.
  • Normal range of hearing, with or without corrective equipment.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • DSP Certification.
  • Associate or bachelor's degree in a related field.

Responsibilities

  • Lead staff to ensure performance standards are upheld and work follows agency requirements, mission, goals, and principles.
  • Promote a positive work climate and cohesive team environment; communicate concerns about individuals’ care, staffing, or program needs to on-call and management staff when an on-site manager is absent.
  • Ensure services and documentation meet DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
  • Create opportunities and provide support for individuals to make decisions, develop skills, and foster independence.
  • Oversee individuals’ medical, clinical, and financial needs by identifying needs and securing appropriate services.
  • Transport individuals to and from medical, recreational, and other activities outside the program as needed.
  • Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
  • Monitor petty cash and keep spending within approved budget limits.
  • Provide interim coverage during the PD’s absence as directed by and supported by the Residential Supervisor or another assigned interim program manager.
  • Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs in the North Shore, Lowell, and Merrimack Valley.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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