Assistant Residential Manager 2

Bridgewell•Merrimac, MA
•Onsite

About The Position

The Assistant Residential Manager 2 assists with oversight of the daily operation of a residential home for individuals with disabilities. The role provides direct care support as needed and coordinates additional program duties. Individuals in Level 2 programs may need moderate physical assistance or accommodation. Specialized training is provided to support supervision and interventions for multiple disabilities, including behavioral supports or enhanced medical care. The position also involves developing, implementing, and supervising individual training and case-management requirements, as well as participating in general program duties. This is a 40-hour-per-week position scheduled Tuesday through Friday from 2:00 p.m. to 10:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. The role includes leading staff, supporting individuals’ independence, coordinating care and services, maintaining regulatory documentation, and helping manage program operations.

Requirements

  • High school diploma or GED.
  • At least one year of experience working with people with developmental or psychiatric disabilities, including individuals who may have behavioral or medical concerns.
  • Demonstrated ability to lead staff or act as a shift leader, coordinate documentation flow, and interface with management or nursing staff.
  • Demonstrated ability to develop and foster positive relationships.
  • Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
  • Excellent organizational and problem-solving skills.
  • Valid driver’s license and one year of driving experience.
  • Computer literacy, including proficiency with Microsoft products and agency-supported web-based applications.
  • Ability to climb stairs frequently, lift up to 40 pounds, drive a vehicle, and meet the agency’s driving-record requirements.
  • Normal range of eyesight and hearing, with or without corrective lenses or equipment.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • DSP Certification.
  • Associate or bachelor’s degree in a related field.

Responsibilities

  • Lead staff to uphold performance standards and follow agency requirements, mission, goals, and principles.
  • Promote a positive work climate and cohesive team environment.
  • In the absence of an on-site manager, communicate concerns about individual care, staffing, or program needs to on-call and management staff.
  • Ensure services and documentation comply with applicable regulatory standards and Bridgewell policies and procedures.
  • Create opportunities and provide support for individuals to make decisions, develop skills, and foster independence.
  • Oversee individuals’ medical, clinical, and financial needs by identifying needs and securing appropriate services.
  • Transport individuals to and from medical, recreational, and other activities outside the program as needed.
  • Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
  • Monitor petty cash and keep spending within budgetary limits.
  • Provide interim coverage during the Program Director’s absence as directed and supported by the Residential Supervisor or another assigned interim program manager.
  • Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across the organization’s programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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