Assistant Residential Manager 2

Bridgewell•Groveland, MA

About The Position

The Assistant Residential Manager 2 assists with oversight of the daily operation of a residential home for individuals with disabilities. The position provides direct care support as needed and coordinates program duties. Individuals in Level 2 programs may need moderate physical assistance or accommodations. Specialized training is provided for supervision and interventions addressing multiple disabilities, including behavioral supports or enhanced medical care. The role also involves developing, implementing, and supervising individual training and case management requirements, along with participating in general program duties. The schedule is Sunday, 9:00 a.m.–5:00 p.m., and Monday–Thursday, 2:00 p.m.–10:00 p.m., for 40 hours per week. The employee maintains required training certifications and may transport individuals to medical, recreational, and other activities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Acceptable CORI results are required according to Bridgewell policy.

Requirements

  • High school diploma or GED.
  • At least one year of experience working with people with developmental or psychiatric disabilities, including individuals who may have behavioral or medical concerns.
  • Demonstrated ability to lead staff or act as a shift leader, coordinate documentation flow, and interface with management or nursing staff.
  • Demonstrated ability to develop and foster positive relationships.
  • Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
  • Excellent organizational and problem-solving skills.
  • Valid driver's license and at least one year of driving experience.
  • Computer literacy, including proficiency with Microsoft products and agency-supported web-based applications.
  • Ability to climb stairs frequently and lift up to 40 pounds.
  • Ability to drive a vehicle and regularly meet agency driving record requirements.
  • Normal range of eyesight, with or without corrective lenses, and normal range of hearing, with or without corrective equipment.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • DSP certification.
  • Associate or bachelor's degree in a related field.

Responsibilities

  • Lead staff to ensure performance standards and agency requirements, mission, goals, and principles are followed.
  • Create a positive work climate and cohesive team environment.
  • Communicate concerns or issues about individuals’ care, staffing, or program needs to on-call and management staff when an on-site manager is absent.
  • Ensure services and documentation comply with applicable DDS, DMH, MassHealth, HUD, DPH, CARF, and Bridgewell requirements and policies.
  • Support individuals in making decisions, developing skills, and fostering independence.
  • Oversee individuals’ medical, clinical, and financial needs by identifying needs and securing appropriate services.
  • Transport individuals to and from medical, recreational, and other activities outside the program as needed.
  • Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
  • Monitor petty cash and keep spending within budget limits.
  • Provide interim coverage during the PD’s absence as directed and supported by the Residential Supervisor or other assigned program management.
  • Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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